Privacy Policy

 

This Privacy Policy describes how Unreached Grounds LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website at www.unreachedgrounds.com (the "Site") or make a purchase from us.

Collecting Personal Information

We collect certain information when you visit the Site, including:

  • Device information: browser version, IP address, time zone, cookie information, products you view, search terms, and how you interact with the Site.
  • Order information: name, billing address, shipping address, payment information, email address, and phone number.
  • Customer support information: same as order information.

We use this information for various purposes, including:

  • To fulfill your orders and provide our services.
  • To improve and optimize the Site.
  • To send you marketing communications (with your consent).
  • To provide customer support.

Sources of Information

We collect information through:

  • Cookies and similar technologies.
  • When you place an order or contact customer support.

Sharing Personal Information

We share your information with service providers who help us operate our business, such as Shopify (our online store platform) and payment processors. We may also share your information to comply with the law or protect our rights.

Your Rights

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request that we correct inaccurate personal information.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You can opt out of receiving marketing communications from us.

Cookies

We use cookies to improve your experience on the Site. You can control cookies through your browser settings.

Do Not Track

We do not currently alter our practices based on "Do Not Track" signals from your browser.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

Unreached Grounds LLC info@unreachedgrounds.com